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odrazka   Obchodni Podminky Design Glassware - Mont Blue
 Conditions of cooperation

  Terms of purchases:

   1. Only persons older than 18 years are able to purchase products in our internet – shop.
   2. In order to make a purchase you need to register and send us filled form of order.
   3. By making a purchase the client agrees with all stated conditions
   4. After completing the order the client receives information considering date and place of delivery.

  Order registration

 In order to make a purchase you need to register by filling in your login and password. Only you can use this login and password to register in our internet – shop. The login and password is used by the system to identify you, show you the history of orders and let you check the state of your current order.

  The basket

 In basket you can identify the quantity of products or delete the order from the basket. You can always check and change the content of the basket.

 In basket you can see the ordered articles and the prices for them. You can send your order by clicking the appropriate button. After you will receive an e-mail confirming the order you have sent and receiving the order by the seller.

  Data security

 We guarantee you the security of data. All information concerning the customer is secured against misuse and will not be passed to other people. All data sent by the customer will be used only in order to complete the order. You will not receive any undesirable e-mails after the order is completed.

  Prices

 All prices stated on our web site are in EURO and include packaging charges and V.A.T.

 We are happy to offer our clients 30% discount on items presented on our web-site.

 In case the price on particular item is not quoted please contact us. This may happen  in case of complicated  hand-craft production.         

  Time of delivery

 Ordered goods will be delivered to the customer within 14 working days. In case of exclusive limited series goods the time of delivery depends on the type of product:

  •  individual order in quantity of 1 item will take 30 to 90 days to complete
  •  production of exclusive items for interior will take 5 to 30 days to complete
  •  production of individual unique items will take  20 to 45 days to complete
 We want to attract your special attention to additional fees connected with transportation in case of order of exclusive iron items.

  Methods of payment:

   1. With cash on the delivery date
   2. In post office after receiving the order.
   3. Through bank transfer.
   4. By Credit Card

Payments by Credit Cards on Design Glassware - Mont Blue

  Order canceling

In case of order canceling the customer needs to send us an e-mail stating the number of order, which he or she cancels.

  Return policy

 In case the customer is not satisfied with the product he or she should send us a written complains within 3 months from the taking of delivery.

 The returned goods should be clean, in original box from the producer.

 The refund will be made in accordance with the law of RF.

 The customer has to add the list of returned goods, stating the number of damaged order and the reasons of return.

 The goods damaged during the delivery should be returned within 2 days from the taking of delivery. Otherwise the seller takes no responsibility for their compensation.

 The maximum period for solving the return request is 30 days.

 In case the seller agrees with the return he must according to his wish either replace the damaged product with the new one or refund the money in the amount of product price.

 The return policy does not include refunds of products damaged as a consequence of misuse.

 The customer will pay full shipment and making materials cost.

Zpatky do hlavni stranky...

Our Contatcs can be found here.
 

 

 
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